Help.
Most subscribers find what they need within the first three sections below. The support desk is staffed around the clock, and most replies arrive within the hour.
Six things, in advance.
Get watching in under three minutes.
Everything you need to install an app, enter your credentials, and reach your first channel, on any device and any platform.
Clear picture. No interruptions.
Buffering, source failover, WebGL enhancement, audio tracks, and everything in between, explained plainly.
Transparent billing. No surprises.
Payments, plan changes, the seven-day guarantee, refunds, invoices. Everything about your money and your account.
Every screen. Step by step.
Fire TV, Samsung, LG, Apple TV, iPhone, Android, Windows, Mac, Kodi, TiviMate. Full setup instructions for every platform.
Your data. Your control.
What we collect, where it is held, how to remove it, and how to keep your household secure.
Terms, refunds, and fair use.
How the service works legally, what the refund window covers, fair use limits, and how to reach us for legal matters.
Couldn’t find it? Write.
The support desk is run by people who watch the service, around the clock. Most replies arrive within the hour, any day of the year, and guided setup on any device is always free.