Gloam operates as a media player application and streaming interface platform. We are deeply committed to respecting the intellectual property rights of content creators, copyright holders, broadcasters, and all rights owners. This commitment extends to full compliance with the Digital Millennium Copyright Act of 1998 ("DMCA"), codified at 17 U.S.C. § 512, as well as equivalent international copyright protection frameworks.
It is important to clarify that Gloam functions exclusively as a technology platform that enables users to access and organize their own media content and third-party streaming services. Gloam does not host, store, transmit, or distribute any copyrighted audiovisual content on its servers. We do not operate as a broadcaster, content provider, or streaming service. All content accessed through our platform originates from external sources and third-party services that users configure independently.
This policy outlines our procedures for responding to notices of alleged copyright infringement in accordance with the DMCA safe harbor provisions, and demonstrates our commitment to working cooperatively with rights holders to address legitimate concerns.
This DMCA Policy applies to all Gloam services, including but not limited to: the Gloam application across all supported platforms (Smart TVs, mobile devices, desktop applications, and web interfaces), the Gloam website and all associated subdomains, user-generated content such as playlist configurations, channel guides, and custom metadata, and any other services or features offered under the Gloam brand.
While Gloam does not host streaming content, we recognize that certain user-contributed elements within our ecosystem—such as channel logos, guide data, or playlist descriptions—may potentially implicate third-party intellectual property rights. This policy addresses how we handle such concerns.
For clarity, complaints regarding streaming content itself should be directed to the actual content hosts or streaming service providers, as Gloam has no control over externally hosted media.
In accordance with 17 U.S.C. § 512(c)(2), Gloam has designated a Copyright Agent to receive notifications of claimed copyright infringement. All DMCA notices and counter-notifications must be submitted to our Designated Copyright Agent using the contact information provided below.
Designated Copyright Agent: Gloam Legal Department, Copyright Compliance Division. Email: dmca@gloam.tv. Response time: We acknowledge receipt of all properly submitted notices within two (2) business days and provide a substantive response within ten (10) business days.
We strongly encourage electronic submission via email, as this ensures the fastest possible response time. Please include "DMCA Notice" or "DMCA Counter-Notification" in the subject line to ensure proper routing.
If you are a copyright owner, or an agent authorized to act on behalf of a copyright owner, and you believe that content available through Gloam infringes your copyrights, you may submit a written DMCA Notice of Alleged Infringement. To be effective under 17 U.S.C. § 512(c)(3), your notice must include all of the following elements:
A physical or electronic signature of the copyright owner or a person authorized to act on their behalf. Identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted works are covered by a single notification, a representative list of such works. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Gloam to locate the material (such as specific URLs, screenshots, or detailed descriptions).
Your contact information, including your full legal name, mailing address, telephone number, and email address. If you are acting on behalf of the copyright owner, please also include your company or organization name and your relationship to the rights holder.
A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law. A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Upon receipt of a valid DMCA Notice that complies with all statutory requirements, Gloam will take the following actions expeditiously and in good faith:
We will acknowledge receipt of your notice within two (2) business days. We will review the notice for completeness and compliance with DMCA requirements. If the notice is deficient, we will notify you of the specific deficiencies and provide an opportunity to submit a corrected notice.
For valid notices, we will promptly remove or disable access to the allegedly infringing material. We will make reasonable efforts to notify the user who posted or is associated with the material that it has been removed or disabled. We will maintain records of all notices received and actions taken for a minimum of three (3) years.
Please note that Gloam reserves the right, in its sole discretion, to determine whether material infringes copyright and whether a notice complies with DMCA requirements. We also reserve the right to restore material if we receive a valid counter-notification or if we determine that the material was removed in error.
If you believe that material you posted was removed or disabled as a result of mistake or misidentification, you may submit a counter-notification to our Designated Copyright Agent. Your counter-notification must include:
Your physical or electronic signature. Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access was disabled. A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled.
Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or, if your address is outside of the United States, any judicial district in which Gloam may be found), and that you will accept service of process from the person who provided the original DMCA notice or an agent of such person.
Upon receipt of a valid counter-notification, Gloam will promptly provide the original complainant with a copy of the counter-notification and inform them that the removed material will be restored in ten (10) business days. If the original complainant does not notify us that they have filed a court action seeking to restrain the allegedly infringing activity within ten (10) business days, we will restore the material.
In accordance with the DMCA and our commitment to protecting intellectual property rights, Gloam maintains a policy of terminating, in appropriate circumstances, the accounts of users who are repeat infringers of copyright.
A "repeat infringer" is a user who has been the subject of more than two (2) valid DMCA notices within any twelve (12) month period. Upon identification of a repeat infringer, Gloam may, at its sole discretion: issue a final warning to the user, temporarily suspend the user's account, permanently terminate the user's account and access to all Gloam services, or take any other action we deem appropriate under the circumstances.
We track all DMCA notices and maintain records to identify patterns of infringement. Users whose accounts are terminated under this policy may appeal the decision by contacting our Copyright Agent with a detailed explanation of why they believe the termination was in error.
The DMCA provides that any person who knowingly materially misrepresents that material or activity is infringing, or that material or activity was removed or disabled by mistake or misidentification, shall be liable for any damages, including costs and attorneys' fees, incurred by the alleged infringer, the copyright owner or its licensee, or the service provider.
Gloam takes misuse of the DMCA process seriously. We reserve the right to seek damages from any party who submits a fraudulent or bad faith DMCA notice or counter-notification. Before submitting a notice, please ensure that you have a legitimate claim and that all information provided is accurate.
If you are unsure whether material infringes your copyright, or whether your use of material constitutes fair use, we strongly encourage you to seek legal advice before submitting a DMCA notice.
While this policy is drafted primarily with reference to United States copyright law and the DMCA, Gloam respects intellectual property rights under the laws of all jurisdictions in which we operate. We will respond to valid notices of copyright infringement submitted under equivalent laws in other countries, including but not limited to:
The European Union's Copyright Directive and E-Commerce Directive, the United Kingdom's Copyright, Designs and Patents Act 1988, Canada's Copyright Act and notice-and-notice regime, Australia's Copyright Act 1968, and other national and regional copyright frameworks.
International rights holders should submit notices to our Designated Copyright Agent using the same contact information and including equivalent information to that required under the DMCA. We will process such notices in accordance with applicable local law and our commitment to respecting intellectual property rights globally.
Gloam reserves the right to modify this DMCA Policy at any time. Any changes will be effective immediately upon posting of the revised policy on our website. We will indicate the date of the most recent revision at the top of this page.
We encourage you to review this policy periodically to stay informed about our procedures for handling copyright infringement claims. Your continued use of Gloam services after any changes to this policy constitutes your acceptance of such changes.
For significant changes that materially affect the rights of copyright holders or users, we will provide prominent notice on our website and, where possible, direct notification to registered users.